FAQ - Delivery Charges
FRANCE & DOM-TOM* (Corsica and Monaco included)
Type of delivery |
Provider |
delivery time |
Rate |
Standard* |
Colissimo |
3-5 working days |
5€ |
Express |
Chronopost |
2 working days |
10€ |
Relay point |
La Poste or Relais Colis |
3-5 working days |
free |
Click&Collect** |
Colissimo |
2 working days |
free |
*A period of 10 working days is to be counted for delivery in the DOM-TOM.**All Click&Collect orders must be picked up in store by the customer with their identity document and an electronic or printed copy of the email from order confirmation. Click&Collect orders are kept in store for a maximum of 30 days.
EUROPE
Country |
Provider |
Deadline |
Rate |
Germany |
Chronopost |
2-3 working days |
8 € |
Austria |
Standard UPS |
2-3 working days |
10 € |
Belgium |
Chronopost |
2-3 working days |
8 € |
Bulgaria |
Chronopost |
3-4 working days |
15 € |
Croatia |
Chronopost |
3-4 working days |
10 € |
Denmark |
Standard UPS |
4-5 working days |
10 € |
Spain |
Standard UPS |
2-3 working days |
10 € |
Estonia |
Chronopost |
3-4 working days |
15 € |
Finland |
Chronopost |
4-5 working days |
12 € |
Greece |
Chronopost |
6-7 working days |
12 € |
Hungary |
Chronopost |
3-4 working days |
15 € |
Ireland |
Standard UPS |
3-4 working days |
10 € |
Italy |
Standard UPS |
3-4 working days |
10 € |
Latvia |
Chronopost |
3-4 working days |
15 € |
Lithuania |
Chronopost |
3-4 working days |
15 € |
Luxemburg |
Chronopost |
2-3 working days |
8 € |
The Netherlands |
Chronopost |
2-3 working days |
8 € |
Poland |
Chronopost |
3-4 working days |
15 € |
Portugal |
Standard UPS |
3-4 working days |
10 € |
Czech Republic |
Chronopost |
3-4 working days |
15 € |
Romania |
Chronopost |
3-4 working days |
15 € |
Slovakia |
Chronopost |
3-4 working days |
15 € |
Slovenia |
Chronopost |
3-4 working days |
15 € |
Sweden |
Chronopost |
3-4 working days |
12 € |
Swiss* |
Chronopost |
2-3 working days |
10 € |
*The order is invoiced excluding taxes and the VAT is therefore deducted from the amount paid. Any customs duties may still be claimed depending on the country of delivery. In this case, the customer is responsible for paying the carrier these possible customs duties at the time of delivery. The customer is responsible for checking customs regulations and any related costs before placing an order.
INTERNATIONAL
The order is invoiced excluding taxes and the VAT is therefore deducted from the amount paid. However, any customs duties may be claimed depending on the country of delivery. In this case, the customer is responsible for paying the carrier these possible customs duties at the time of delivery. The customer is responsible for checking customs regulations and any related costs before placing an order.
Country |
Provider |
Deadline |
Rate |
|||
Saudi Arabia |
UPS Saver |
2-6 working days |
40 € |
|||
Australia |
UPS Saver |
2-6 working days |
38 € |
|||
Canada |
UPS Saver |
2-6 working days |
22 € |
|||
United Arab Emirates |
UPS Saver |
2-6 working days |
40 € |
|||
UNITED STATES |
UPS Saver |
2-6 working days |
18 € |
|||
Japan |
UPS Saver |
2-6 working days |
38 € |
|||
Qatar |
UPS Saver |
2-6 working days |
40 € |
|||
Hong Kong SAR of China |
UPS Saver |
2-6 working days |
38 € |
|||
Singapore |
UPS Saver |
2-6 working days |
38 € |