FAQ - Delivery Charges

FRANCE & DOM-TOM* (Corsica and Monaco included)

Type of delivery

Provider

delivery time

Rate

Standard*

Colissimo

3-5 working days

5€

Express

Chronopost

2 working days

10€

Relay point

La Poste or Relais Colis

3-5 working days

free

Click&Collect**

Colissimo

2 working days

free

*A period of 10 working days is to be counted for delivery in the DOM-TOM.**All Click&Collect orders must be picked up in store by the customer with their identity document and an electronic or printed copy of the email from order confirmation. Click&Collect orders are kept in store for a maximum of 30 days.

EUROPE

Country

Provider

Deadline

Rate

Germany

Chronopost

2-3 working days

8 €

Austria

Standard UPS

2-3 working days

10 €

Belgium

Chronopost

2-3 working days

8 €

Bulgaria

Chronopost

3-4 working days

15 €

Croatia

Chronopost

3-4 working days

10 €

Denmark

Standard UPS

4-5 working days

10 €

Spain

Standard UPS

2-3 working days

10 €

Estonia

Chronopost

3-4 working days

15 €

Finland

Chronopost

4-5 working days

12 €

Greece

Chronopost

6-7 working days

12 €

Hungary

Chronopost

3-4 working days

15 €

Ireland

Standard UPS

3-4 working days

10 €

Italy

Standard UPS

3-4 working days

10 €

Latvia

Chronopost

3-4 working days

15 €

Lithuania

Chronopost

3-4 working days

15 €

Luxemburg

Chronopost

2-3 working days

8 €

The Netherlands

Chronopost

2-3 working days

8 €

Poland

Chronopost

3-4 working days

15 €

Portugal

Standard UPS

3-4 working days

10 €

Czech Republic

Chronopost

3-4 working days

15 €

Romania

Chronopost

3-4 working days

15 €

Slovakia

Chronopost

3-4 working days

15 €

Slovenia

Chronopost

3-4 working days

15 €

Sweden

Chronopost

3-4 working days

12 €

Swiss*

Chronopost

2-3 working days

10 €

*The order is invoiced excluding taxes and the VAT is therefore deducted from the amount paid. Any customs duties may still be claimed depending on the country of delivery. In this case, the customer is responsible for paying the carrier these possible customs duties at the time of delivery. The customer is responsible for checking customs regulations and any related costs before placing an order.

INTERNATIONAL

The order is invoiced excluding taxes and the VAT is therefore deducted from the amount paid. However, any customs duties may be claimed depending on the country of delivery. In this case, the customer is responsible for paying the carrier these possible customs duties at the time of delivery. The customer is responsible for checking customs regulations and any related costs before placing an order.

Country

Provider

Deadline

Rate

Saudi Arabia

UPS Saver

2-6 working days

40 €

Australia

UPS Saver

2-6 working days

38 €

Canada

UPS Saver

2-6 working days

22 €

United Arab Emirates

UPS Saver

2-6 working days

40 €

UNITED STATES

UPS Saver

2-6 working days

18 €

Japan

UPS Saver

2-6 working days

38 €

Qatar

UPS Saver

2-6 working days

40 €

Hong Kong SAR of China

UPS Saver

2-6 working days

38 €

Singapore

UPS Saver

2-6 working days

38 €